We always prefer pre-booked appointments as this guarantees each bride undivided attention from their stylist. You can book an appointment time and date that suits you either online or via phone call. Appointments will be for a maximum of 1 hour and 15 minutes to allow ample cleaning before the next bride arrives.
An appointment at a KAREN WILLIS HOLMES boutique is free. In order to ensure other brides have the opportunity to book an appointment, a $50 cancellation fee will be charged for cancelling within 72 hours or missing your appointment. There is no charge to reschedule your appointment.
Walk-in appointments are also welcome, however, there is no guarantee that a stylist will be available to see you right away. If this is the case, we will take your details and contact you as soon as we are available.
Brides who would like to try a gown on in a KAREN WILLIS HOLMES boutique will be asked to complete a screening form before we accept their appointment.
Two days prior to your appointment you will receive an email with an Online Screener explaining the KWH COVIDSafe plan. The day before you are to come in-store, one of our team members will call you to confirm your appointment and to discuss our store rules.
For now, brides are strictly allowed to bring one guest with them to their appointments. We encourage and will happily assist with Facetime for your loved ones who were unable to be in the appointment.
Unfortunately, if you come with any extra guests, we will have to ask them to wait outside for the duration of your appointment. We appreciate you working together with us to keep everyone in our boutique safe.